Whether you're a new member, a long-time user, a journalist, or someone reporting a safety concern, a real human on our team will read what you send. Safety reports are answered within 24 hours. General questions get a reply within 72 hours, Monday through Friday.
Plain-language replies · Alternative formats on request · No phone-only requirements
Routing your message to the right inbox gets you a faster, more useful answer. Pick the closest fit - we'll hand it off internally if needed.
Account questions, profile edits, messaging trouble, DatingsForum Deets help, unsubscribe requests, or anything that is not urgent safety. Tell us your registered email and a short description - screenshots welcome.
Email: [email protected]
Use this inbox to report devotees, fetish messages, ableist language, harassment, impersonation, scams, or anyone who makes you feel unsafe. We act on one strike for devotee behavior. Include profile URL or screenshots if you can.
Email: [email protected]
Media requests, interview bookings, expert quotes on disabled friendship sites and inclusive dating, partnerships with disability orgs, podcast features, or collaboration proposals. Please share your deadline and outlet in the first email.
Email: [email protected]
Not sure where to start? Curious about the platform before joining? Looking for a disabled mate but want to ask a question first? This inbox is a friendly front door. Suggestions and feedback land here too - we read them all.
Email: [email protected]
These are commitments, not averages. If we miss them, write back - something went wrong on our end.
| Inbox | Reply within | Business hours |
|---|---|---|
| Safety Report | 24 hours, 7 days a week | On-call moderation |
| Member Support | 72 hours | Mon-Fri, 9am-6pm ET |
| General Inquiries | 72 hours | Mon-Fri, 9am-6pm ET |
| Press & Partnerships | 5 business days | Mon-Fri, 10am-5pm ET |
The way a platform replies to you is itself an accessibility signal. Here's what you can expect from every email we send - and what you can ask for if you need something different.
For formal correspondence, legal notices, or postal mail from members who prefer paper, use the address below. Courier and certified mail accepted.
DatingsForum, Inc.Entity: DatingsForum, Inc., a Delaware C-corp.
Data protection officer: [email protected] (GDPR / CCPA data subject requests).
Legal notices: [email protected].
For platform policies and your rights as a member, see our Terms & Privacy Policy.
Most questions are answered faster in our help content than over email. If you'd rather skim than wait, start here.
